USHEALTH Group is credited as a customer-driven insurance service provider as it gives increased importance to customers and addresses their concerns through its innovative product solutions. The firm focuses on customized solutions as its management is well aware of the fact that customer needs are different to one another, and individualized products can only address their issues completely. It has helped the firm to come up with a number of diverse products that can ensure the all-round care of the customers and their families. The firm operates through two subsidiaries named National Foundation Life Insurance and Freedom Life Insurance. The companies offer insurance products to self-employed individuals, small entrepreneurs, their employees, and families.
Per the recent data, USHEALTH Group has provided its high-value services to over 15 million customers with some tailored plans covering over 50 collective years. Through the subsidiaries, the firm offers varied products including Life Protector, Accident Protector, Secure Advantage, SecureDental, PremierChoice, MedGuard, PremierVision, Income Protector, and more. USHEALTH Group wants to provide comprehensive healthcare solutions to all its customers. The firm is also particular about helping with people who have a limited budget, and it offers innovative product ranges to them with first dollar benefits for all the covered services. It also provides greater discounts across in the network of healthcare providers.
USHEALTH Group is a proponent of a long-term relationship with customers, and with that mission, it creates the notion of a trusted ally to the customers and delivers its promises on-time. Additionally, the advisors of the firm, USHEALTH Advisors, are considered as one of the most professional captive units in the insurance sector. The advisors interact with each customer, understand their priorities, and match products that can serve their purposes. They follow a process of customer engagement and involvement that makes sure increased customer satisfaction. USHEALTH Group maintains an excellent network of PPOs across the country, and that helps the customers to access the healthcare services even from remotest areas.
The services of the firm also garnered the attention of the industry bodies, and it received multiple recognitions for its professionalism and service standards. The Group won the One Planet Awards 2016 in insurance sector considering the business and professional excellence it displayed in the industry. In 2017, the advisor group of the firm secured Gold Stevie® Award for excellent sales efforts and customer service. USHEALTH Group is also known for philanthropic efforts, and it set up a charity group inside the organization called “HOPE” to initiate and coordinate various non-profit works.