Dr. Chris Villanueva, actively practicing Dentist and founder of MB2 Dental, an innovative management network that allows dentists to be dentists- while support staff ensure that the patient receives the best care and service possible. MB2 Dental has expanded to over 80 affiliated dental office around the southern U.S. and Alaska, with over 1000 employees since 2007. Dr. Chris Villanueva had a vision of tailored support systems that were intuitive and focused on patient care. He described MB2 as a fusion of worlds in a recent interview with Ideamensch, of joining an established practice where high-end technology and high traffic and starting a private practice where there is autonomy and ownership. They developed the software the practice uses from the ground up- and all the bumps in the road and frustration getting it off the ground has led to a set of intuitive reporting tools that assist in patient care and administration tasks. MB2’s team uses this data to assist practitioners with challenges they may face- to truly fulfill their needs and help them maintain autonomy in their practice, and Dr. Chris Villanueva’s lacrosse camp.
Dr. Villanueva has experience as a dental associate at a large practice, his own practice, and now MB2 dental. Taking his personal experience and trusted team, they developed the systems and protocols used by MB2 to cater to the practitioner, and by extension, the patients. After the initial growing pains and bumps in the road, his team has developed a system that not only makes reporting patient information easy, but reduces mistakes and allows practitioners to focus on what they’re trained to do: dentistry. An inside joke with his team, they’ve named the system “JARVIS”, akin to “Jarvis” from the Iron Man Franchise. In his recent interview, if given the chance to start MB2 again, the only thing he would change is preparing to scale up and expand earlier. There are always growing pains when expanding, but Dr. Villanueva believes sticking with your core values will allow you to overcome any obstacle- whether it be patient care, expanding, or any number of issues. MB2 Dental’s culture is very new-aged and friendly, with a variety of blog posts featured on their site such as MB2’s Hurricane Relief Efforts and a feature on Lindsey Bunch, Ironman championship participant and MB2’s Director of Operations. In the recent interview mentioned above, Dr. Villanueva’s best recent purchase was on custom nerf guns to keep around the office- more evidence of the laid-back culture behind a great network of dentistry.
USHEALTH Group is credited as a customer-driven insurance service provider as it gives increased importance to customers and addresses their concerns through its innovative product solutions. The firm focuses on customized solutions as its management is well aware of the fact that customer needs are different to one another, and individualized products can only address their issues completely. It has helped the firm to come up with a number of diverse products that can ensure the all-round care of the customers and their families. The firm operates through two subsidiaries named National Foundation Life Insurance and Freedom Life Insurance. The companies offer insurance products to self-employed individuals, small entrepreneurs, their employees, and families.
Per the recent data, USHEALTH Group has provided its high-value services to over 15 million customers with some tailored plans covering over 50 collective years. Through the subsidiaries, the firm offers varied products including Life Protector, Accident Protector, Secure Advantage, SecureDental, PremierChoice, MedGuard, PremierVision, Income Protector, and more. USHEALTH Group wants to provide comprehensive healthcare solutions to all its customers. The firm is also particular about helping with people who have a limited budget, and it offers innovative product ranges to them with first dollar benefits for all the covered services. It also provides greater discounts across in the network of healthcare providers.
USHEALTH Group is a proponent of a long-term relationship with customers, and with that mission, it creates the notion of a trusted ally to the customers and delivers its promises on-time. Additionally, the advisors of the firm, USHEALTH Advisors, are considered as one of the most professional captive units in the insurance sector. The advisors interact with each customer, understand their priorities, and match products that can serve their purposes. They follow a process of customer engagement and involvement that makes sure increased customer satisfaction. USHEALTH Group maintains an excellent network of PPOs across the country, and that helps the customers to access the healthcare services even from remotest areas.
The services of the firm also garnered the attention of the industry bodies, and it received multiple recognitions for its professionalism and service standards. The Group won the One Planet Awards 2016 in insurance sector considering the business and professional excellence it displayed in the industry. In 2017, the advisor group of the firm secured Gold Stevie® Award for excellent sales efforts and customer service. USHEALTH Group is also known for philanthropic efforts, and it set up a charity group inside the organization called “HOPE” to initiate and coordinate various non-profit works.